Last updated May 17, 2024

Refund Policy

REFUNDS

If the theme and plugin will not work then a refund will be given. For a refund, you must demand it within 7 days from the date of purchase of the product. For a refund, you can contact us at the address given below. As a refund, you will be given a coupon code that will be equal to the price of the product you have purchased. You can use this coupon code to buy any other product from softwaresolut.com.

Contact

If you have any questions concerning our return policy, please contact us at:

• Email : contact@softwaresolut.com
• Support : Chat Assistant 
• Address : Ward No 35, Sakpura Mohalla, Sikar, RJ, India

Return Policy

We at SoftwareSolut are committed to providing high-quality digital products to our customers. If you encounter any issues with your purchased WordPress theme or plugin, we offer a straightforward return and replacement policy to ensure your satisfaction.

Eligibility for Returns:

You are eligible for a return or replacement under the following circumstances:

1. Non-Functionality: If the purchased theme or plugin does not perform its intended functions as described.
2. Defective File: In case the digital file is corrupted or incomplete, preventing proper installation or use.
3. Incompatibility: If the theme or plugin is incompatible with your WordPress setup despite meeting the specified requirements.

Refund Process:

1. Contact Support: Please reach out to our customer support team within 3 days of your purchase to initiate the return process. Provide detailed information about the issue you’re experiencing.
2. Evaluation: Our support team will assess your request and may require additional information to troubleshoot the problem effectively.
3. Resolution: Depending on the nature of the issue, we will either provide a replacement file or initiate a refund for your purchase.
4. Refund Timeframe: Refunds will be processed within 7 days of approval. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.

Replacement Policy:

If your purchased theme or plugin is eligible for replacement, we will provide you with a functional version of the digital file at no additional cost. You may need to uninstall the faulty file before installing the replacement.

Exclusions:

1. Change of Mind: We do not offer returns or refunds for purchases made due to a change of mind. Please ensure that you review product descriptions, demos, and compatibility requirements before making a purchase.
2. Third-party Modifications: Returns or replacements will not be provided if the product has been modified or altered by third-party developers or services.

Contact Us:

If you have any questions or need assistance regarding our return policy, please don’t hesitate to contact our customer support team at contact@softwaresolut.com

softwaresolut.com reserves the right to amend this return policy at any time without prior notice.